Wednesday: airports still closed. Crazy day at work. Spent most of the time cancelling itineraries, printing tickets for refunds (with all the returned commissions it will be a miracle if we make a profit this month), calling clients to advise them they will most likely not be flying out tomorrow, and rebooking flights. The travel industry is being very good about the situation, waiving cancellation or revision fees, offering refunds for anyone who was supposed to fly on the 11th or 12th (some carriers allowing up to the 17th to be refunded), and allowing people to drop their cars off in a city other than their original booking without penalty. Except for Dollar who were assholes about it and charged $1 per mile between where the car was dropped and where it was supposed to be dropped. They didn't want to deal with the mess it would make of their fleet, I'm sure, but it was still jerky of them. Everyone else said, "Eh, we'll deal. Sure, drive home across the country if that's what you need to do."
I worked out, went to therapy, read Architectural Digest on the train home, played Sims, paid bills, had a shower. A normal day, really. A completely normal day.
Except, you know, it wasn't.
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