I'm annoyed. I don't like having my chain yanked. I got a notice from some unknown company advising me my home page had won an award for being a site of excellence. I went to look at who awarded it to me, thinking gee, isn't this a pleasant surprise, and it's some freaking cybermall. What a joke. I wrote back to them. I rarely write back to people when they do stupid shit, but this time I had to:
Recently we enjoyed a very pleasant visit to your web site!
It is with great pride that we announce that your web site is a
WINNER of our esteemed Majon Web Select "SEAL OF EXCELLENCE AWARD."
(As mentioned in the Wall Street Journal.)
To Majon Web Select,
This is so shamelessly self-serving that I refuse to display your so-called award. I have no interest in contributing to your profit margin. Stop masquerading and call it what it is: free advertising for your site.
Think they'll write back? No, I don't think so, either. Chumps.
All this followed a screamfest I had with a former co-worker (and supposed pal) Kassi. She phoned up and started shouting profanely at me for getting her fired and then trying to steal her clients from her. I couldn't believe it. I kept my temper for about 0.2 seconds and then I let rip. Number one, she was fired for being a fuck-up which wasn't my fault. Number two, she left behind unfinished reservations which someone has to finish. Number three, no one talks to me like that unless they're a client in which case I would merely listen until they finished spewing venom and then advise them to talk to my supervisor. As it was, I told Kassi she was a lying, hateful bitch. Then I hung up on her.
I enjoyed that. So did my supervisor when she heard about it.
You know, upon careful consideration, I don't regret my response. Kassi wouldn't have responded to reason; she does respond to forcefulness and strong will. If it comes to it, I'm on the side of right, if not the moral high ground. But in fact, it will come to nothing. She's gone, I'm still here, and the client is the one who gets caught in the middle if anyone does more than just scream impotently into a phone.
And you thought the travel business was glamorous.
The IndexNext Entry