Work was so slow last week there was only one worthwhile incident to report. A regular client of ours got me on the line and said, "I need to talk to the person I spoke to before about my reservation. I want to talk to the lady with the really deep voice." I looked up his record to see who had worked on it. "That's no lady, that's Matthew!" I said helpfully, then laughed myself sick. Silence on the phone. "Sorry, always wanted to use that line," I added feebly. "Are you serious?" our client asked. "Absolutely. I really have always wanted to use... oh! Yes, quite serious. Matthew was the person who helped you." The rest of the agency was laughing their collective head off by this time. "Oh. My. God." the client muttered. I felt kind of bad for him, but only kind of. Matthew does not sound feminine. Of course, clients always have these fantasies about the way we look, but that really was a first.
You'd think "Hello, this is Matthew, may I help you?" would have given him a clue, at least.
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